About Twinings
Twinings has become one of the world’s most loved tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We are passionate about tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the passion for tea is still here – and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most exciting new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Job Summary
How would you like to be part of exciting innovation pipelines, working with incredible international teams all dedicated to the evolution of a proud 300-year-old brand?
TwiningsOvo, International Markets (IM), operate across 100 exciting global markets, coming together to create the next generation of exquisite tea ranges. Our teams operate in highly entrepreneurial commercial environments, suited to those who love business challenges and want to have a significant impact.
Here in IM, you’ll develop cross-cultural leadership skills quickly, leading projects across diverse, inclusive, and multi-cultural teams. If you’re a team player, dedicated to your craft, you’ll be sure to grow personally and professionally, taking advantage of the incredible career opportunities across our global TwiningsOvo network.
Key Responsibilities of Technical & Innovation Manager
- Lead and oversee the quality control and assurance & new product development functions with objectives of the overall accountabilities.
- Create strategies and the long term plans aligned with the long term objectives and plans of the company. The incumbent ensures the strategies are implemented in both QC/QA and NPD.
- Be accountable for QA/QC & NPD team performance, KPI management and people development.
- Lead in the creation of a best-in-class African Supply Centre including: setting quality culture, standards & all SOPs, define team training & KPI tracking, lead the site in the NAFDAC Certification process.
- Define & initiate the development of new products that have substantial benefits to the current and future company business.
- Manage the company products manufacturing quality control & NPD management by working closely with PSM, key management members and Consumer Marketing function.
- Assess the market and consumer needs/ insight so as to provide product or packaging initiatives/ proposals based on the Company’s quality assurance to the Consumer Marketing Function.
- Participate in NPD launch plan development in terms of volume, cost, quality, and deliver NPD launch on time and on budget.
- Provide consultation on product development in the areas of design, technology, or new partnership where appropriate to all African markets proactively.
- Build network of International Ovo NPD and QA/QC and monitor competitive NPD activities/best practice in the FMCG industry.
- Monitor ongoing legal/compliance issues including certifications e.g ISO and HACCP, audit management, and FDA/NAFDAC guidelines to ensure food safety according to the market law where we commercialize our products.
- Coordinate with R&D in the Ovo network to attain knowledge or know how transfer and share learning within the Africa markets
Skills, Knowledge and Expertise of Technical & Innovation Manager
- Minimum of Bachelor Degree in Chemistry, Microbiology, Food Science or related fields
- At least 15 years experience in QA/QC and NPD with proven records as a leader
- Excellent team leader, collaboration, and dynamic
- Good analytical, project management, and innovative skills
Benefits
- Yearly bonus based on personal contribution and financial performance
- Long Service Retention plan
- Annual Fuel allowance
- Birthday Leave (take your birthday off on us each year!)
- Gym and Spa Membership
- Subsidized lunch
- Option to buy Ovaltine at a discounted price every month
- Vehicle Insurance option
- Local Employee Assistance Programme
- Health & Medical Insurance
- Additional holiday entitlement when you reach 3 years service, and on-going after that
- Monthly team recognition awards
- Regular team events for collaboration and personal growth
- Family Christmas Event
- Professional Association Membership when relevant to role
How we feel about Diversity, Equity & Inclusion
TwiningsOvo is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We seek to create a diverse, equitable & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age or any other status protected by law and are committed to going above and beyond in fostering diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Recruitment or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
Apply Now
Application Deadline: March 29, 2024
Our Hiring Process