Deloitte is the largest private professional services network in the world. Every year, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.
In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.
Deloitte Nigeria – Our client is recruiting to fill the position below:
Job Title: Team Lead, Retail Business
Location: Lagos
Employment Type: Full-time
Job Description
- We need a driven and customer-focused Team Lead to lead its retail business operations within the Energy Division of the Company. The purpose of the role is to oversee and optimize retail operations, driving sales and profitability while fostering customer loyalty and operational efficiency within the organization.
Requirements
- Lead and inspire a team of retail professionals to surpass sales targets and maintain exceptional customer service standards.
- Supervise day-to-day retail operations, including inventory management, pricing compliance, and delivering exceptional customer service.
- Create and execute effective sales and marketing strategies to maximize sales, profitability, and market penetration.
- Analyze market trends and customer feedback to identify areas for improvement and implement data-driven solutions to optimize performance.
- Provide coaching and guidance to team members to enhance their skills, product knowledge, and customer service techniques.
- Collaborate with senior management on budgeting, forecasting, and achieving team sales targets.
- Establish and maintain strong relationships with customers to drive sales, loyalty, and satisfaction.
Benefits
Competitive salary and benefits package.
How to Apply
Click here to download the Editable CV Template here