Reliance Health Job Recruitment (2 Positions)

Reliance Health Job Recruitment

About Reliance HMO

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience.
We are seeking a highly skilled data-driven candidate to join our team. As an operations Specialist, you will be responsible for handling data analysis, generating reports, and optimizing operational performance and workforce planning within RCC in Nigeria, Egypt and the emerging markets.

We are recruiting to fill the following positions below:

1.) Telesales Officer

Location: Lagos (Remote)

2.) Corporate Retention Associate 

Location: River

1.Telesales Officer

Location: Lagos (Remote)
Employment Type: Full Time

Job Summary

  • We’re seeking a driven and results-oriented Telesales Officer to join our Consumer Business team! In this role, you’ll play a crucial part in promoting sales of our innovative Health insurance product tailored for the consumer market.
  • Your responsibilities will include prospecting, qualifying leads, educating potential customers on product benefits, and closing deals.

Responsibilities

  • Conduct in-depth needs assessments to understand customer pain points and identify how our product can provide solutions.
  • Educate potential customers on features and benefits of our HMO product that is relevant to specific customer needs.
  • Effectively guide customers through the sales process and sign-up of new accounts.
  • Build strong relationships with potential customers and become a trusted advisor.
  • Exceed assigned sales targets.
  • Maintain accurate records of all customer interactions.

Requirements

  • Minimum of 2 years of experience in telesales or a similar B2B sales role.
  • Proven track record of exceeding sales targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone.
  • Strong presentation and negotiation skills.
  • In-depth understanding of the challenges faced by small businesses (a plus).
  • Proficiency in CRM software and sales tools (a plus)
  • A passion for technology and a strong desire to learn about new solutions.
  • Self-motivated, results-oriented, and able to work independently.
  • Excellent time management and organizational skills.

How to Apply

Interested and qualified candidates should Click on ‘apply now’ below.

2. Corporate Retention Associate

Location: Port Harcourt, Rivers
Employment Type: Full Time

About the job

  • This role is responsible for developing and maintaining Reliance Health’s relationship with corporate clients by ensuring the highest levels of positive customer experience.
  • The role is also responsible for ensuring strong customer retention and the resolution of all client’s administrative issues.
  • Act as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have
  • Assist corporate clients in onboarding and navigating our system and the healthcare system in general
  • Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur
  • Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients
  • Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services
  • Regularly obtaining feedback on our services from corporate clients and act on said feedback accordingly

Requirements

  • Must be based in Port Harcourt
  • B.Sc./HND degree
  • Strong written and spoken communication skills
  • Strong analytical thinking skills
  • Ability to work in a team and collaborate with various individuals
  • Strong interest in developing a career in a client-focused role
  • Sales/Customer Success/Client Relations experience are added advantages

Benefits

  • Work alongside & learn from best-in-class talent
  • Join a market leader within the Insurance space
  • Attractive Salary & benefits
  • Fantastic work culture
  • Work and learn from some of the best in the industry
  • Great work-life balance

 

How to Apply

Interested and qualified candidates should Click on ‘apply now’ below.
Click here to download the Editable CV Template 

 

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