Recovery Officer at Max Drive

Recovery Officer

bout MAX:

MAX is a team of passionate people building digital infrastructure to deliver the future of mobility in Africa and Emerging Markets. We attract people with conviction who are willing to bring new ideas and perspectives to a problem that affects everyone on the planet.

At MAX, you’ll have a unique opportunity to align your passion with a meaningful mission.

You will get a real opportunity to grow and make a real lasting impact on the lives of millions of people, and help deliver access to safe, reliable, affordable and sustainable transportation.

Our Mission:

We are Powering Africa’s Forward Movement, and this is being actualized through our transformative Mission: Making mobility safe, affordable, accessible and sustainable through the deployment of high-performance technology and operators.

We are building the largest vehicle subscription and financial services platform for commercial drivers and transport operators across Africa. Our proprietary technology is enabling Drivers with no banking history to access low to zero emission vehicles, insurance, digital wallets and eHailing services on a subscription basis. From 2019 to 2020, we scaled from 200 to more than 10,000 drivers and have raised more than $40m to achieve our mission. Our goal is to serve 14million gig drivers across Africa’s $250B mobility industry. In the short term, we are scaling our impact to 100,000 drivers across 10 cities in 3 countries.

Our Values:

In everything we do, we uphold these 5 values without compromise;

  • Transparency: We’re taking everyone along for the ride.
  • Integrity: We stand by our word to remain consistent with all parties, including you!
  • Initiative: We prioritize ingenious ideas and nurture them which has brought us this far and we’re not stopping now.
  • Partnership: We always keep the welcome mat rolled out on MAX Land; everyone is welcome.
  • Safety: Safety to us at MAX means taking all road safety precautions, telling others about safety so that mobility is safe and comfortable for all.

Our Impact:

  • Financial Inclusion: We fill a critical funding gap for informal operators in Africa by arranging credit to drivers and micro-entrepreneurs who have few credible options.
  • Economic Empowerment: We have onboarded +15000 drivers onto our platform with thousands more in the pipeline in a bid to fulfill the transportation needs in Africa.
  • Sustainable Job Creation: We are creating direct and indirect jobs through income-generating assets, technology, and continuous skill development training.
  • Transport Infrastructure: Our drivers are professionals and can guarantee high quality of service and safety to passengers.
  • Environmental Sustainability: We are deploying electric vehicles, charging infrastructure, and battery swapping stations to propel the transition to clean mobility.

Our Investors and Strategic Partners:

MAX has raised $70m+ in funding to date, from strategic and financial investors including Lightrock (member of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar, Goodwell Investments, Breakthrough Energy Ventures, Techstars, and DLM Capital. Its Series B first-close of $31m was delivered in December 2021 after which the company announced plans to scale Vehicle Subscriptions, Fintech Products, and Electric Vehicles (EVs) across Africa. Max expects that 31% of its fleet will be made up of EVs by 2024 and 69% by 2026.

MAX is raising $100m+ within the next 12months to permanently transform mobility across Africa.

 

 

 

Job Description

We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full.

 

 

 

What You’ll Do:

  • Lead recovery activities across all cities and new locations.
  • Handles special credit arrangements and deviations from standard terms of payment.
  • Reviews debt recovery process’s effectiveness and policies.
  • Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.
  • Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
  • Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
  • Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
  • Facilitate the inspection and removal of repossessed collateral under repurchase from champions
  • Engage with guarantors to negotiate reasonable settlements on champions debts recovery
  • Work on special projects tied to the goals and objectives of the role that primarily focus on process simplification and enhanced data analysis/reporting
  • Coordinate/compile & report on all data, metrics and outcomes relevant to the role, as routinely required
  • Staff Development: Involvement in the career development of the team and any staffing decisions.
  • Leadership: effectively lead, manage and develop recovery teams across current and new city launches.

Requirements

What You’ll Need:

  • Higher National Diploma in Marketing or Business
  • Minimum of three (3) years work experience
  • Sound judgment, analytical and decision-making skills.
  • Creativity, Innovation & Adaptability
  • Leadership, managerial and multi-tasking skills
  • Sound numeracy, communication and time management skills
  • Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results
  • Demonstrate ability to follow policy and procedures.
  • Computer literate – proficient user of office applications such as MS Word, Excel, PowerPoint, e-mail and calendar applications

Benefits

  • Competitive pay & benefits
  • Premium Health insurance cover
  • Consistent Learning and Development

 

How to Apply

Interested and qualified candidates should CLICK ON THE LINK TO APPLY 

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