About Chowdeck
Chowdeck is an on-demand delivery service for Africa. We help vendors deliver food, medicine, and groceries seamlessly while also providing customers with a platform to order from their favourite vendors. At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit team of creative problem solvers who are smart, kind and committed to helping each other grow.
About this role
Our Product & Engineering team consists of multiple sub-teams that collaborate to define, create, and deliver all user-facing elements of the Chowdeck product. As a Product Designer, you will be a strategic partner to Engineering and Product Management within these teams. Your primary focus will be on designing functional and visually appealing products and experiences for the operations side of our platform. In this role, you will work closely with the operations team to shape the user-facing experiences that our users rely on daily.
We’ll trust you to:
- Develop wireframes, prototypes, and high-fidelity designs for user-facing experiences, particularly focusing on the operations side of the product.
- Create and maintain design systems and standards to ensure consistency across our platforms.
- Conduct user research and gather feedback to inform design decisions.
- Perform usability testing and analyse results to refine and improve the user experience.
- Iterate on designs based on user insights and operational requirements and Ensure all designs align with user needs, business goals, and technical capabilities.
- Work closely with the operations team, senior designers, developers, and product managers to define and deliver effective user-facing experiences.
- Participate actively in design reviews, brainstorming sessions, and strategic discussions to align design work with broader product goals.
- Communicate design ideas, concepts, and strategies effectively to both technical and non-technical stakeholders.
- Document design processes, decisions, and guidelines to ensure clarity and consistency across teams.
You’ll thrive in this role if:
- You are driven by the opportunity to enhance the experiences of our restaurants, riders, and customers.
- You have over 3 years of relevant design experience in a tech or product-focused company.
- You possess strong visual design, interaction design, and prototyping skills.
- You have experience not only creating but working with established design systems.
- You collaborate effectively with cross-functional teams, including developers, product managers, and designers.
- You carefully document your design processes, decisions, and guidelines.
- You are committed to continuous learning and actively seek ways to enhance your skills and knowledge.
- You are comfortable working on multiple projects operating at different paces
- You excel at managing your time and prioritising tasks efficiently.