About MAX:
MAX is a team of passionate people building digital infrastructure to deliver the future of mobility in Africa and Emerging Markets. We attract people with conviction who are willing to bring new ideas and perspectives to a problem that affects everyone on the planet.
At MAX, you’ll have a unique opportunity to align your passion with a meaningful mission.
You will get a real opportunity to grow and make a real lasting impact on the lives of millions of people, and help deliver access to safe, reliable, affordable and sustainable transportation.
Description
- Monitor and manage assigned customer portfolios to ensure optimal performance and alignment with company strategies.
- Conduct regular portfolio reviews and re balancing to meet customer’s’ changing financial goals and market conditions.
- Collaborate with Data, Collections, Call center, Retrieval and Growth teams on a daily basis
- Utilize data sets to perform analytics and propose solutions
- Prepare and present detailed portfolio performance reports to managers.
- Build and maintain strong relationships with customers by providing personalized service and addressing their financial needs and concerns.
- Respond to customers inquiries and requests promptly and accurately.
- Educate customers on their financial obligations to enhance their understanding and confidence.
- Conduct thorough risk assessments for our portfolios, identifying potential risks and recommending appropriate mitigation strategies.
- Coordinate with other departments to ensure seamless portfolio management and customer service.
- Maintain accurate and up-to-date records and documentation for customer’s credit-related escalations.
- Assist in the on boarding sessions for new customers to handle portfolio-related sessions.
- Contribute to the development and improvement of portfolio management processes and tools.
- Coordinate with other departments to ensure seamless portfolio management and customer service.
- Maintain accurate and up-to-date records and documentation for customer’s credit related escalations.
- Assist in the on boarding sessions for new customers to handle portfolio-related sessions.
- Contribute to the development and improvement of portfolio management processes and tools.
Requirements
- Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
- 3 years experience in credit and portfolio risk management at a bank, lending, or fin-Tech institution
- Relevant professional certification AAT, ACA, CIMA
- Strong quantitative and analytical skills with attention to detail.
- Proficiency in financial software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Able to source data/ perform periodic computations
- Strong interpersonal and communication skills with a proven ability to effectively interact with and influence people at all levels
- High sense of responsibility, accountability and dependability
- High integrity and ethical standards
Benefits
- Competitive pay & benefits
- Premium Health insurance cover
- Consistent Learning and Development
How to Apply
Interested and qualified candidates should Click on ‘apply now’ below.