Effective Date: July 4, 2026
1. Introduction
This Payment, Subscription & Refund Policy (“Policy”) governs all payments made for products and services offered through Accelerate Career Hub (“Accelerate Career Hub,” “we,” “our,” or “us”).
This Policy applies to employers, recruiters, job seekers, training participants, advertisers, and any other user who purchases a paid service on the platform.
By making a payment or subscribing to any paid service, you agree to this Policy, our Terms and Conditions, and all other applicable platform policies.
2. Paid Services
Accelerate Career Hub may offer paid services, including but not limited to:
Premium job advertisements
Featured job listings
Employer subscription plans
Resume database access
CV search tools
Company profile promotion
Recruitment management tools
Sponsored advertisements
Online courses and training programmes
Certification programmes
Career coaching services
Premium job seeker memberships
Other digital products or services introduced from time to time
The availability, pricing, and features of paid services may change without prior notice.
3. Pricing
All prices displayed on the platform are stated in the applicable currency unless otherwise indicated.
Prices may include or exclude applicable taxes, levies, processing fees, or other charges as required by law or disclosed during the checkout process.
Accelerate Career Hub reserves the right to revise pricing at any time. Any price changes will not affect purchases already completed.
4. Payment Methods
Payments may be accepted through approved payment channels made available on the platform.
These may include:
Debit cards
Credit cards
Bank transfers
Mobile payment solutions
Digital wallets
Other approved electronic payment methods
Payments are processed through secure third-party payment providers. Accelerate Career Hub does not intentionally store complete payment card details.
5. Billing and Invoices
Upon successful payment, users may receive:
A payment confirmation.
An electronic receipt.
An invoice, where applicable.
Users are responsible for ensuring that billing information provided during payment is accurate and complete.
6. Subscription Services
Certain services may be offered on a subscription basis.
Subscriptions may be:
Monthly
Quarterly
Annually
Based on another billing cycle specified at the time of purchase
Unless otherwise stated, subscription benefits remain available only during the active subscription period.
Failure to renew a subscription may result in the loss of access to premium features.
7. Automatic Renewal
Where automatic renewal is available and selected by the user, subscription fees may be charged automatically at the end of each billing cycle using the payment method on file.
Users may cancel automatic renewal before the next renewal date to avoid future charges.
Cancellation of automatic renewal does not automatically entitle a user to a refund for the current billing period.
8. Employer Services
Employers purchasing recruitment services acknowledge that payment grants access only to the selected platform features.
Payment does not guarantee:
A specific number of applications.
Successful recruitment.
Candidate suitability.
Employee retention.
Business growth.
Employers remain solely responsible for their recruitment decisions.
9. Online Learning Payments
Access to paid courses, training programmes, webinars, or certification programmes may require payment before enrolment.
Course fees grant the learner access only to the purchased learning content and related services as described at the time of purchase.
Completion of any course does not guarantee employment, professional certification, or licensing.
10. Refund Policy
Accelerate Career Hub primarily provides digital services. Due to the nature of these services, payments are generally non-refundable once access has been granted or the service has commenced.
However, we may consider refunds in limited circumstances, including:
Duplicate payments.
Incorrect payment amounts caused by a technical error.
Failure to deliver a purchased service due solely to our error.
Transactions that are required to be refunded under applicable Nigerian law.
Refund requests are reviewed individually and are not guaranteed.
11. Refund Request Procedure
Users requesting a refund should contact Accelerate Career Hub through the official support channels and provide:
Full name.
Registered email address.
Payment reference or transaction ID.
Date of payment.
Description of the issue.
Any supporting documentation reasonably requested.
Refund requests should be submitted within a reasonable time after the transaction.
12. Non-Refundable Services
Unless required by law or otherwise stated in writing, refunds will generally not be provided for:
Completed digital downloads.
Access to online courses already commenced.
Job advertisements already published.
Featured listings already activated.
Resume database access already granted.
Subscription periods already used.
Services successfully delivered.
13. Failed or Declined Payments
Accelerate Career Hub reserves the right to suspend or restrict access to paid services where:
A payment is declined.
A payment is reversed or charged back without valid grounds.
Fraudulent payment activity is suspected.
Billing information is inaccurate or incomplete.
Users remain responsible for any outstanding fees relating to services already provided.
14. Promotions and Discounts
From time to time, Accelerate Career Hub may offer promotional pricing, discount codes, coupons, or special offers.
Unless otherwise specified:
Promotions cannot be combined.
Promotions have no cash value.
Promotions may expire.
Promotions may be withdrawn at any time.
Eligibility requirements will be stated with each promotion.
15. Taxes
Users are responsible for any taxes, duties, levies, or governmental charges applicable to their purchase unless otherwise stated by Accelerate Career Hub.
Where required by law, applicable taxes may be added during the payment process.
16. Fraud Prevention
Accelerate Career Hub reserves the right to investigate transactions where fraud, misuse, or unauthorized payment activity is suspected.
We may:
Suspend services.
Delay activation of purchased services.
Request identity verification.
Cancel fraudulent transactions.
Cooperate with payment providers and law enforcement agencies where required.
17. Limitation of Liability
To the fullest extent permitted by law, Accelerate Career Hub shall not be liable for losses arising from:
Payment gateway failures.
Banking system interruptions.
Delays caused by third-party payment providers.
Currency fluctuations.
User errors during payment.
Unauthorized use of payment instruments not caused by our negligence.
Nothing in this Policy limits any rights that cannot lawfully be excluded under applicable Nigerian law.
18. Amendments
Accelerate Career Hub may revise this Policy from time to time.
Any amendments become effective upon publication on the platform. Continued use of paid services after publication constitutes acceptance of the revised Policy.
19. Governing Law
This Policy shall be governed by the laws of the Federal Republic of Nigeria.
Any dispute arising from payments or subscriptions shall be subject to the jurisdiction of the competent courts of Nigeria unless resolved through an agreed alternative dispute resolution process.
20. Contact Us
Questions relating to payments, subscriptions, billing, cancellations, or refund requests should be directed to Accelerate Career Hub through the official contact details published on the website.
21. Acceptance
By purchasing, subscribing to, or using any paid service offered by Accelerate Career Hub, you confirm that you have read, understood, and agreed to this Payment, Subscription & Refund Policy.