Memose International Limited, an Automobile services company located on the Mainland, is recruiting to fill the position below:
Job Title: Operations Manager
Location: Mainland, Lagos
Employment Type: Full-time
Objectives of this Role
- Maintain constant communication with customers, staff, and vendors to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Ensure that operational activities remain on time and within budget
- Oversee the workshop and stores to ensure seamless operations.
Responsibilities
- Lead, motivate, and support a large team within a time-sensitive and demanding environment
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with otherdepartments to ensure that all business objectives and goals are achieved
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management.
Required Skills and Qualifications
- Six or more years of proven success in an operations management role
- In-depth knowledge of auto parts and driving skills
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications.
Preferred Skills and Qualifications:
- Bachelor’s Degree (or equivalent) in Operations Management, Business Administration, or related fields
- Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
- Strong IT skills
- Ability to communicate in more than one language including Igbo.
Application Closing Date
31st July, 2024.
How to Apply
Interested and qualified candidate should send their Resumes and Cover Letters to: a.isaac@hodgeconsultng.com using the Job Title as the subject of the mail.