We are an online marketplace in the food-tech field working with chefs, tour guides, etc.
We are looking for someone to fill the role of Online Community Support (part-time or full-time) with experience in customer support to join our team.
Responsibilities Include:
– Assist our community of chefs with any questions or requests pertaining to our platform, upcoming experiences, tools and communication
– Conduct analysis on an on-going basis for key areas within the chef community and report findings internally
– Contribute to the development of our social and video content programs
– Help with administrative tasks
Requirements Include:
– 2+ years of experience in a customer service role
– Excellent verbal and written communication skills
– Strong data analysis skills
– Ability to be resourceful and responsive
– Possess an interest in food, culinary background preferred
– Working efficiently in a home office environment
– Proficient in Google suite and Excel
Hourly Rate:
$10-12/hr depending on experience