Help Desk Officer at International Institute of Tropical Agriculture(IITA)

The International Institute of Tropical Agriculture seeks suitable applicants for the position below at the Institute’s project location in Lagos.

Position: Help Desk Officer | Duration: 6 months’ renewable | Location: Lagos

Assist the Training Coordinator in monitoring beneficiaries’ progress at the state level.
Document and report timely any issues reported by beneficiaries under training.
Organize resources so they are easy to locate.
Liaise with appropriate units within the I-Youth to ensure issues are addressed timely and ensure beneficiaries’ satisfaction.
Maintain accurate records of interactions with beneficiaries regarding their progress, problems and responses.
Compile useful resources for beneficiaries and store them into an information bank
Document learnings and resilience of beneficiaries.
Organize field visits to businesses (for entrepreneurship track) and employment sites (for agribusiness interns) and report all situations to the state coordinator, business Development and the Success Manager.
Work with state coordinators, Business Success Manager and Business Development Officer to ensure pilot enterprises, agribusiness hubs and agribusiness parks are well functioning.
Work with administrative officers and Procurement Officer to ensure all purchases are well done.
Perform any other job-related task as may be assigned by the Supervisors.

Qualifications:

BSc/HND in Agriculture Extension or social science-related courses with a minimum of five (5) years’ experience performing similar role in a well-structured environment.

The ideal candidate must:

Have good communication skills (writing, reading, and speaking).
Have the ability to use basic Microsoft software (word, excel, PowerPoint).
Have strong multi-tasking abilities and problem-solving skills.
Have proven experience as an executive assistant or other relevant administrative support experience.
Have the ability to work with little or no supervision

We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

Closing Date: 18 January 2024

APPLY HERE