Head, Human Capital at Finchglow Holding

Head, Human Capital


Business Unit: Human Capital Department| Job Level: 10 | Responsible to: GMD/CEO /Alternate | Location: Lagos | Job Grade: Senior Manager | Travel Required: As  Required 


About Finchglow Holdings

Our Mission: Redefine standards by rendering exceptional service delivery through highly effective people,
innovation, and technology.
Core Value: Professionalism in service, Integrity in Relationships and Excellence in Delivery


Job Purpose

As the Head, Human Capital, you are responsible for overseeing all aspects of Human Capital practice and processes, and ensuring the proper implementation of the company’s strategy and objectives.

You are also is responsible for promoting corporate values and culture, and enabling success through job design, recruitment, performance management, training and development, employee relations and talent management.



  • Design, direct, and manage company-wide processes of organizational development that addresses issues such as personnel forecasting, workforce development, employee retention, organizational design, and welfare and compensation benefits
  • Establish and implement standard recruiting and hiring practice; ensure the recruitment of superior workforce across the Group within a specified time frame; conduct and analyse exit interviews; recommend changes
  • Review and lead the implementation of Performance Management System by carrying out periodic performance appraisals and employee development programs; give recommendations as required
  • Establish an employee training system/program that addresses the training needs of all staff; conduct orientations, facilitate in house and external trainings as at when required that will improve employee productivity
  • Develop and review policies that will promote best practices and behaviour among employees and enhance employee’s productivity; hear and resolve employee grievances: counsel employees and supervisors and ensure strict adherence to the company’s code of conduct
  • Monitor and enforce the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction; carry out periodic surveys to improve method and stay up to date with information and best practices in Human Capital Management.
  • Maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends; recommend benefit programs to management; direct the processing of benefit programs
  • Minimise risk and protect the interest of employees and the company in accordance with the company’s Human Capital Policies and government laws and regulations
  • Maintain management guidelines by preparing, updating, and recommending human capital policies and procedures; develop and review policies that will guide the company’s overall operation activities
  • Manage the process of organizational planning that evaluates the company’s structure, job design, and personnel
  • Maintain the work structure by updating job requirements for all positions to meet the requirement of the unit and achieve the objective of the organization
  • Maintain a pay plan by conducting periodic pay surveys; schedule and conduct job evaluations; prepare pay budgets; monitor and schedule individual pay actions; recommend, plan, and implement pay structure revisions; monitor all pay practices for effectiveness and cost containment
  • Maintain historical human capital records by designing a filing and retrieval system, keeping past and current records
  • Supervise all personnel and activities in the HC Department Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participate in professional societies
  • Develop and monitor annual budgets with respect to training programs, employee welfare, benefit administration, employee recognition and reward, and company’s philanthropic giving in line with the company’s financials
  • Promote effective communication amongst employees and within the Group
  • Perform other role-related duties as may be assigned by the manager


Qualification and Certification

  • Minimum of a First Degree in a related field, a Master’s Degree is an advantage
  • Professional certifications/memberships are an added advantage



  • Minimum of 8 years’ relevant experience working in generalist HR environment


Skills and Knowledge

  • Ability to maintain and handle sensitive and confidential information
  • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development
  • Knowledge of data analysis and reporting
  • Excellent organizational and leadership skills
  • Outstanding communication and interpersonal skills
  • Diligent and firm with high ethical standards


How to Apply

Interested and qualified candidates should send their CVs in PDF format only to: executiveassistant@ng.fcm.travel using the Job Title as the subject of the mail.


Note: Only qualified candidates will be contacted.




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