About Atelier Boutique Hotel
Atelier is an upscale boutique hotel located in the residential district of Asokoro, Abuja. Our hotel seeks to meet the needs of the modern traveler while providing a uniquely luxurious and curated sensory experience to surprise and delight you.
We are recruiting to fill the position below:
Job Title: General Manager
Location: Abuja
Employment Type: Full-time
Days of Work: 7 days with 2 days off in a week
Duties & Responsibilities
- Responsible for supervising the activities of all the departments and sets clear objectives.
- Plans activities and allocate responsibilities to achieve the most efficient operating model.
- Manage budgets/expenses, analyses and interpret financial information and monitor sales profits.
- Develop and implement an intuitive and effective marketing strategy to promote Peniel’s services.
- Communicate with guests when appropriate by welcoming them, addressing their complaints, find solutions to problems, offer information, etc.
- Deal with maintenance issues, shortages in staff or equipment renovation, etc.
- Inspects facilities regularly and enforces strict compliance with health and safety standards.
- Hold regular briefings and meetings with all departmental managers.
- Oversee the operations functions of the hotel, as per the Organizational chart.
- Ensure full compliance to Peniel’s operating controls, SOPs, policies, procedures and service standards.
- Lead all key property issues including capital projects, customer service and refurbishment.
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Closely monitor the hotel’s business reports daily and take decisions accordingly.
- Ensure that monthly financial outlooks for rooms division, Food &Beverage, Admin & General, on target and accurate.
- Maximizing apartment yield and revenue through innovative sales practices and yield management programs.
- Prepare a monthly financial report for the owners and stakeholders.
- Responsible for corporate client handling and take part in new client acquisition along with the sales team whenever required.
- Provide effective leadership to the team members.
- Lead in all aspects of business planning.
- Respond to audits to ensure continual improvement is achieved.
- Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
- Overseeing and managing all departments and working closely with department heads on a daily basis
- Other duties as assigned.
Requirements
Education & Training:
- Minimum of a B. Sc in Tourism, Business Administration or other related courses.
Knowledge & Experience:
- About 15-20 years in the hospitality industry, and about 5-10years of experience as a General Manager or other related managerial positions
Skills & Abilities:
- Proven experience with clear track record of managing a hotel/service apartment.
- Must possess outstanding management skills and extensive hands-on experience.
- Should possess apt understanding of hospitality management best practices and relevant laws and guidelines.
- Should possess an outstanding leadership skill and pays a great attention to details.
- Working knowledge of MS office; knowledge of hotel management software is an advantage.
- Excellent customer service skills as well as a strong business mindset.
- Demonstrable aptitude in decision-making and problem-solving.
- Must be reliable with the ability to multi-task and work well under pressure.
- Should have a good knowledge of sales and Marketing.
- Excellent organizational and time management skills.
Salary
N400,000 – N500,000 / month.
Application Closing Date
30th June, 2024.
Method of Application
Interested and qualified candidates should send their Applications to: admin@atelier-hotels.com using the Job Title as the subject of the email.