About Aldelia
Aldelia is a global leading human resources company founded in 2005 and specialized in recruitment, outsourcing and payroll management services to blue-chip multinationals and fast-growing SMEs. The group operates in more than 30 countries across all industries and disciplines on four continents.
Our mission is to create a better future for people by delivering compliant, world-class and innovative HR solutions to the companies and communities we serve.
Aldelia is committed to promoting equity, diversity and inclusion in employment and service delivery. With over 150 employees and 1,500 contractors worldwide, our unparalleled pan-African footprint and wealth of local expertise give us a unique advantage to respond to clients’ needs proactively, providing tailor-made and successful recruitment solutions.
As a participant in the United Nations Global Compact, Aldelia Group is committed to aligning strategies and operations with universal human rights, labour, environment and anti-corruption principles, and taking actions that advance societal goals.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Ikoyi, Lagos
Responsibilities:
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
- Maintain records and files.
- Oversee the office budget.
Requirement:
- High school diploma or relevant qualification.
- Prior experience in role in a structured and reputable organization
- Prior protocol training / experience interacting with HNIs an advantage
- Very high standard of appearance/grooming
- Excellent oral and written communication
- Proficiency with a computer and commonly used MS Office software