Jibs-Ray Nigeria Limited is a recruitment and consulting company established in 2018 to proffer manpower solutions to its clients.
We are recruiting to fill the position below:
Job Title: Customer Service & Billing Officer
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Description
- The job holder will be in charge of the first contact with our patients and making sure that they enjoy an excellent patients experience during their visits to the hospital. He or she will be expected to
- possess sound knowledge of the hospital’s services.
- As a result, he or she will be expected to respond appropriately to all the questions patients at the Front Office may have.
- Handling patients’ complaints, inquiries, etc.
- Maintains confidentiality of patient data and conditions to safeguard health information.
- Assists patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Applies administrative knowledge and courtesy to explain procedures and services to patients.
- Facilitates communication between patients and various departments and staff.
Other Key Accountabilities
- Welcoming all patients with a warm smile.
- Follow up on patients’ experience.
- Providing impeccable service to patients in order to retain them.
- Answering questions, suggestions, and remarks from patients.
- Receiving and dealing with patients claims
Qualifications / Experience / Skills
- Must be Degree-qualified in any discipline
- Must have completed NYSC
- One (1) year of relevant experience would be an advantage
- Excellent communication skills
- Good interpersonal-relationship skills
- Decision making skills
- Must be able to use the MS Office applications – MS Word & MS Excel.
Application Closing Date
15th July, 2024.
Method of Application
Interested and qualified candidates should send their CV to: taiwo.faleyimu@vediclifecare.com using the Job Title as the subject of the mail.