Customer Relationship Executive at Ascentech Services Limited

Customer Relationship Executive

 

About Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business through our core offerings.

 

Job Title: Customer Relationship Executive

Location: Abuja (FCT)
Employment Type: Full-time

 

Job Responsibilities

  • Utilize CRM tools to manage and analyze customer interactions and data, ensuring efficient and effective customer relationship management.
  • Assist the Sales/Marketing Head with back-end report generation and other administrative tasks to support the sales and marketing efforts.
  • Process sales orders and sales invoices accurately and promptly, ensuring smooth and efficient transaction handling.
  • Actively participate in market-storming activities to promote the company’s products and services, contributing to increased market presence.
  • Engage with customers effectively, addressing their needs and concerns, and ensuring a high level of customer satisfaction.
  • Utilize Microsoft Excel to create and maintain reports, analyze data, and support various business operations.
  • Maintain clear and effective communication with customers, team members, and stakeholders, ensuring alignment and collaboration.

 

Job Requirements/Qualifications

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 3-5 years of relevant experience in the building materials or FMCG industry, preferably in the Tiles / Paints/Cement sectors.
  • Proficiency in using CRM tools for managing customer relationships.
  • Strong knowledge of Microsoft Excel for report generation and data analysis.
  • Excellent communication skills, both written and verbal, with the ability to engage and build rapport with customers.
  • industry Preference: Building Materials/FMCG
  • Relevant Industry Experience: Tiles/Paints/Cement Industry.

Salary
N200,000 – N300,000 / Month

 

How to Apply

Interested and qualified candidates should send their CVs to: cv@ascentech.com.ng using the job role as subject of the mail.

Note: Only qualified candidates will be contacted.

Click here to download the Editable CV Template here

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