Customer Relations Officer at the Abuja Electricity Distribution Company (AEDC Plc)

Customer Relations Officer

About Abuja Electricity Distribution Company (AEDC Plc)

Abuja Electricity Distribution Company (AEDC) is one of the 11 power distribution companies that was successfully privatized and handed over to new investors on 1 November 2013. KANN Utility Limited (KANN) is the 60% equity holders in AEDC. The Federal Government of Nigeria holds 40% equity in AEDC. AEDC has a franchise for the distribution and sale of electricity across an area of 133,000 km2 in the Federal Capital Territory, Niger State, Kogi State and Nassarawa State. The company was established in 1997 and ranked fourth among the eleven Nigerian distribution companies for electricity purchased and distributed. Within its franchise area, AEDC is also responsible for owning and maintaining the distribution network and supporting equipment. In addition AEDC is required to manage meter installations, carry out servicing and billing, co-ordinate consumer credit and revenue collection. The company is organized into 26 geographic business units and 2 undertakings. AEDC is cognizant of the requirement to maintain power quality in line with prevailing Nigerian regulations as set by NERC in their Customer Service Standards of Performance, together with Internationally accepted standards (IEC 60050: Generation, Transmission and Distribution of Electricity). It is for this reason that the Company has placed, as a priority, plans to improve power supply and technical efficiency through investment in the network to reduce electrical losses.









Job Description of a Customer Relations Officer  

  • Are you passionate about electrifying the future? Do you thrive in dynamic environments where innovation and excellence are the norm? Look no further – we’re seeking talented individuals to join our team in various key roles within the electrical and power infrastructure sector. If you have the skills, dedication, and drive to make a difference, we want to hear from you!










  • Monitoring of all customers on assigned Distribution Transformers (DT)
  • Drive cash collection activities in respect of energy billed.
  • Engage in debt recovery activities in the Region.
  • Prepare schedules for meter reading, conduct accurate meter reading and submission of data to the Billing Unit for appropriate billing.
  • Carry out accurate meter reading, proper inspection of meters and identify cases of Energy theft, bypasses, illegal connections
  • Prepare daily reports about all inspected costumers and report findings to the Feeder Manager.
  • Preparation of disconnection reports











  • Candidates should possess an OND / HND / B.Sc in any discipline

Application Closing Date
Not Specified.











How to Apply

Interested and qualified candidates should send their  Curriculum Vitae (CV) to: using the Job Title as the subject of the email.



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