Consumer Research Manager at Transsion Holdings

Consumer Research Manager

About Transsion Holdings

Transsion Holdings, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, Transsion has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.

Job Description of a Consumer Research Manager

Cooperate with HQ, and launch Satisfaction surveys to evaluate product power and other key elements of important products
Communicate with HQ and local business team, help in identifying business target, designing and carrying out research with appropriate methods, including qualitative, quantitative, desk research and on.
Build and maintain relationships with local vendors and part-time teams.
Facilitate effective communication and collaboration among team members, both within the region and with other global teams.
Regular market visits to get useful insights, analyze competitor activities and etc.
Help in video recording projects. Record videos of phone usage scenarios, cultural phenomena and so on.

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Qualifications

Candidates should possess an HND / B.Sc. Degrees
5+ years of experience in consumer research, with a focus on both quantitative and qualitative methodologies.
Excellent communication skills and the ability to collaborate effectively across teams.
Willingness to travel frequently within the African region, particularly in countries such as Kenya and Tanzania.
Background in the 3C industry is a plus. Especially in the mobile phone industry.
Proven experience in establishing consumer research systems from inception within the previous organization.
Strong team management skills, with a track record of managing teams of at least 3 members. International team management experience is highly preferred.