Clini-Rad Consults, a reputable healthcare maintenance company, is recruiting to fill the position below:
Job Title: Client Service Officer
Location: Port Harcourt, Rivers
Employment Type: Full-time
Description
Client Relationship Management:
- Building and maintaining strong relationships with clients, both existing and potential.
- Understanding client needs and providing tailored solutions.
- Proactively reaching out to clients to address concerns or questions.
Technical Support:
- Providing technical assistance to clients, including troubleshooting product issues and answering inquiries.
- Ensuring clients are effectively using the company’s products.
- Coordinating with technical teams to resolve complex issues.
Order Processing:
- Processing orders accurately and efficiently.
- Tracking order status and ensuring timely delivery.
- Handling returns and exchanges as needed.
Customer Service:
- Responding to customer inquiries and complaints in a timely and professional manner.
- Resolving customer issues to their satisfaction.
- Identifying opportunities to improve the customer experience.
Sales Support:
- Assisting with sales activities, such as providing product demonstrations and preparing proposals.
- Supporting the sales team in closing deals and achieving sales targets.
Data Management:
- Maintaining accurate customer records and data.
- Analyzing customer data to identify trends and opportunities.
Requirements
- Interested candidates should possess HND / Bachelor’s Degrees with 2+ years relevant work experience.
Application Closing Date
11th September, 2024.
How to Apply
Interested and qualified candidates should send their Resumes to: careers@cliniradconsults.com using the Job Title as the subject of the mail.