Parkway Project Limited is a Financial Technology Company that provides simple, intuitive, end-to-end corporate, retail and transaction banking solutions.
Job Description
- The ideal candidate will manage and resolve chargeback disputes, analyze transaction data, and ensure compliance with relevant regulations.
Responsibilities
- Effectively resolve all claims in an accurate and timely manner.
- Attends to customer and merchant disputes and ensures prompt resolution.
- Provides resolution on all disputes arising from cards and mobile payment platforms.
- Process local and international chargeback on behalf of banks as their acquirer or issuer processor ” transactions, in line with card scheme rules.
- Process partner banks chargeback as a co-acquirer.
- Respond to re-opened claim request by the issuer, after proper investigation.
- Maintain strict adherence to domestic and international chargeback rules and regulations and ensure with policy and service standards.
- Effectively resolve all claims in an accurate and timely manner.
- Attends to customer and merchant disputes and ensures prompt resolution.
Requirements
- Bachelor’s Degree in Computer science or related field
- Minimum of 2 – 3 years experience working as a Chargeback Officer
- Experience in chargeback management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to manage multiple tasks.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CVs to: careers@parkway.ng using the Job Title as the subject of the mail.