About Medcourt Support Services:
Medcourt Support Services is a rapidly growing Pan-African healthcare solutions company based in Lagos, Nigeria. We operate in a vibrant sector where technology plays a pivotal role in transforming healthcare. We are dedicated to pioneering innovative healthcare technology solutions that enhance the delivery of healthcare services across Africa.
Job Summary:
We are seeking a highly capable and hands-on Technical Manager to lead our Emerging Business Team. This team is responsible for the end-to-end management of our diverse portfolio of healthcare technology solutions, which includes but is not limited to Medical Grade Networks, IoT for Healthcare, Queue Management Systems, IP Nurse Call Systems, and Medical Gas Systems. The ideal candidate should possess a strong technical background, a deep understanding of these technologies, and the ability to effectively lead and support the team in delivering consistent results.
Key Responsibilities:
1. Team Leadership:
- Lead and manage the Emerging Business Team, fostering a collaborative, innovative, and high-performance team culture.
- Provide guidance, mentorship, and support to team members, ensuring their professional growth and development.
2. Technical Expertise:
- Possess a broad and in-depth technical understanding of healthcare technology solutions, including but not limited to Medical Grade Networks, IoT for Healthcare, Queue Management Systems, IP Nurse Call Systems, and Medical Gas Systems.
- Act as a subject matter expert and provide technical leadership in solution design, implementation, and support.
3. Project Management:
- Oversee the planning, execution, and successful delivery of projects within the Emerging Business portfolio.
- Ensure that projects are completed within defined timelines, scopes, and budgets.
- Proactively identify and mitigate project-related risks and issues.
4. Client Engagement:
- Build and maintain strong client relationships, understanding their specific needs and expectations.
- Collaborate closely with the sales and business development teams to identify opportunities for expanding our services and solutions.
5. Quality Assurance:
- Establish and enforce quality standards, best practices, and compliance requirements for healthcare technology solutions.
- Conduct regular quality assessments and audits to ensure high-quality service delivery.
6. Resource Management:
- Effectively manage team resources, including staffing, training, and performance evaluations.
- Allocate resources strategically to meet project demands and objectives.
7. Budget Management:
- Work closely with the finance department to develop and manage the budget for the Emerging Business Team.
- Monitor expenditures and ensure cost-effectiveness in project execution.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or relevant certifications are a plus.
- Extensive experience in healthcare technology solutions, with a broad technical knowledge across various domains.
- Proven leadership skills with a minimum of 2 years of managerial experience.
- Strong project management abilities and a track record of successful project delivery.
- Exceptional problem-solving and communication skills.
- Ability to thrive in a fast-paced and dynamic environment.
- Knowledge of the African healthcare sector and its unique challenges is highly desirable.
How to Apply:
Interested candidates are invited to submit their resumes along with a comprehensive cover letter detailing their relevant experience, technical expertise, and leadership capabilities to olamide.ai@medourtng.com Please include “Technical Manager Application – in the subject line.
Medcourt Support Services is an equal opportunity employer, and we encourage applications from individuals of diverse backgrounds and experiences. We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.